Learning Goal: I’m working on a marketing case study and need an explanation to help me learn.
Read the case study DMV a case study in modernization. In a single Word document, minimum of 7 full pages (excluding cover page and citation), APA format, answer the following questions.
1. Identify the most important facts surrounding the case.
2. Identify the key issue or issues.
3. Specify alternative courses of action.
4. Evaluate each course of action.
5. Recommend the best course of action.