Assignment 3: Communicate Your Plan
Due: Week 10
Skills Being Assessed: Communication, Technology, Productivity
What to submit/deliverables: Email submitted in Chapter 10 of the webtext.
Criteria for Success: In this assignment, you will:
● Craft a message that will go to the department and includes all necessary information.
● Choose an appropriate tool to communicate the message and explain why that tool was chosen.
● Clearly identify the responsibilities of each team member and the timeline for each task.
● Describe the changes needed to tailor the message to the tool.
● Ensure that all sentences are well-written with varied sentence structure and are virtually free of errors
in grammar, punctuation and spelling.
What is the value of doing this assignment? This assignment gives you an opportunity to practice your
communication, technology, and productivity skills. You will show that you can use written communication,
digital tools, and time management to solve a customer issue. (You’ll also have a chance to practice your self
and social awareness skill as you craft your message.) Together, these skills will allow you to communicate
your best with a variety of audiences and for a variety of purposes both in and outside work, making you more
productive no matter what task you take on.
This assignment asks you to use what you’ve learned in Weeks 7, 8, 9, and 10 of the course about
communication, technology, and productivity in the workplace. Worried about where to start? The good news is
that you’ve already laid the foundation with the webtext activities in Chapters 7 and 8. This assignment will use
what you wrote in those practice activities to help you solve the customer issue.
Your goal for this assignment is to: Practice your communication, technology, and productivity skills. You will
do this by using what you’ve learned about professional written communication and writing a message that
communicates tasks and timelines relevant for a specific audience and purpose.
In Chapter 10 of the webtext, submit your assignment using the following steps:
STEP 1: In the table listed in the webtext, review the to-do items that need to be completed to accomplish the
tasks outlined by your boss in her voicemail message. (You can review the scenario and voicemail message in
the webtext as well.)
STEP 2: Using the template in the webtext, write a message to the shipping department explaining what needs
to be done. Make sure to refer to the table for the details.
STEP 3: Review your message using the template in the webtext. If needed, edit your message to make sure:
● It clearly identifies who has what to-do item and by what time it needs to be completed.
● It emphasizes important points.
● It uses professional language and tone appropriate for internal communication with coworkers.
(Refer to Weeks 7, 8, and 9 in your webtext to get information about professional written communication and
how to best communicate tasks or plans in the workplace.)
STEP 4: Choose a digital tool in the webtext template that would be appropriate to communicate your message
and explain why it would be an effective tool for this purpose. Also, describe how your message may need to
be modified to fit within the digital tool you’ve selected.
STEP 5: Submit your response to the Week 10 assignment using the template in the webtext. Please note:
You must click the blue Submit for Grading button to submit your assignment!