Communication Breakdown

Question 29

How do we minimize communication breakdown in meetings?

Ignore what is being said because you have the correct answer.

Write out your grocery list so you don’t forget any items.

There is no need to listen to the speaker; handouts will be given at the end of the meeting.

Recognize your personal perceptions during the communication process.

Question 30

Which 2 statements are true about nonverbal communication?

Trust is increased when nonverbal and verbal communication complement each other.

Nonverbal messages communicate much about relationships.

Nonverbal communication is an insignificant amount of the messages you send.

Nonverbal communication is not culture-bound and does not reflect the values and norms of a culture.

Question 31

Which approach would delay the process of communication cross-culturally?

High versus low power differences in relationships

Individualism versus collectivism

Self-management

Masculinity versus femininity

Question 32

How would supportive communication improve operational efficiency in an organization? 

Managers have more time for strategic planning.

Employees would withhold suggestions.

Volume of communication would increase.

Innovation and sharing of ideas would increase.