Scale Development

Scale Development The second stage of scale development was performed by

focusing on the designing a development study, scale construction, and reliability assessment. Adequate internal consistency reliability was obtained with as few as five items [10]. Hinkin [9] reported that an adequate internal consistency reliabilities can be obtained with as few as three items. Items were rated on a 6 point – Likert scale: (6) strongly agree, (5) agree, (4) moderately agree (3) moderately disagree (2), disagree, (1) strongly disagree was

used to generate sufficient variance among respondents for subsequent statistical analysis. A sample size of 101 employees working directly under HR Managers was used as a pilot study to analyze the data. An exploratory factor analysis (EFA) was conducted to test the validity and reliability of the new instrument constructed. The EFA analysis has confirmed the four dimensions of MCS namely Tell, Sell, Consult, and Join. Consequently, a sample size of 388 of employees working under HR Managers was used to appropriately conduct test of statistical significance. If powerful statistical tests and confidence in results are desired, a larger sample is better and the likelihood of attaining statistical increases. Confirmatory factor analysis (CFA) was conducted to assess the quality of the factor structure by statistically testing the significance of the overall model and of item loadings on factors.