1. Give an example of a semi-structured decision and explain what inputs would be necessary to
provide assistance in making the decision. a. A semi-structured decision is one in which most of the factors needed for making the
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decision are known but human experience and other outside factors may still play a role. The student should provide an example of a decision that uses an information system to provide information but is not made by the system. Examples would include: budgeting decisions, diagnosing a medical condition, and investment decisions.
2. What does a collaborative information system do?
a. A collaborative system is software that allows multiple users to interact on a document or topic in order to complete a task or make a decision.
3. How can IT play a role in competitive advantage, according to the 2008 article by Brynjolfsson and McAfee?
a. The article suggests that IT can influence competitive advantage when good management develops and delivers IT-supported process innovation.