Information System
1. What are the five components that make up an information system? a. hardware, software, data, people, process
2. What are three examples of information system hardware? a. There are a number of possible answers: a PC, a printer, a mouse, tablets, mobile
phones, etc. 3. Microsoft Windows is an example of which component of information systems?
a. It is an operating system, which is a part of the software component. 4. What is application software?
a. Software that does something useful. 5. What roles do people play in information systems?
a. The text includes examples such as helpdesk support, systems analyst, programmer, and CIO.
6. What is the definition of a process? a. A process is a series of steps undertaken to achieve a desired outcome or goal.
7. What was invented first, the personal computer or the Internet (ARPANET)? a. The Internet was activated in 1969; the personal computer was introduced in 1975.
8. In what year were restrictions on commercial use of the Internet first lifted? When were eBay and Amazon founded?
a. Restrictions were lifted in 1991, Amazon was founded in 1994, and eBay was founded in 1995.
9. What does it mean to say we are in a “post-PC world”? a. The personal computer will no longer be the primary way that people interact and do business.
10. What is Carr’s main argument about information technology?
a. That information technology is just a commodity and cannot be used to gain a competitive advantage.