The third approach to conflict provides a forum for issues that do not require resolution in a legal setting. Interest-based resolution was popularized by Roger Fisher and William L. Ury from the Harvard Negotiation Project in their book, Getting to Yes: Interest-based Conflict Management. An interest-based approach encompasses any process that focuses on the underlying needs of the parties and permits their feelings, concerns, and needs to gain a foot hold in the negotiations. The interests of the parties may include issues of power or rights but also the less tangible issues of respect, esteem, and feelings. An interest-based process might be the best choice for disputants who have engaged in a power struggle or who have posi tioned themselves into inescapable corners. “Those who start negotiation with an unyielding position find it difficult to compromise or think creatively. Changing one’s mind is perceived as backing down, creating a loss of face”. An interest-based mediation process can unlock positions and make more creative thinking possible.
Don't use plagiarized sources. Get Your Custom Essay on
Resolving through Interests
Just from $13/Page