Nonverbal behavior Behavior that reveals a person’s feel- ings without words through facial expressions, body lan- guage, and vocal cues.
Normative influence Influence that produces conformity when a person fears the negative social consequences of appearing deviant.
Normative model of leadership The theory that leadership effectiveness is determined by the amount of feedback and participation that leaders invite from workers.
Obedience Behavior change produced by the commands of authority.
Open science A movement to make research materials, methods, hypotheses, and data more transparent, accessi- ble, and easily shared with researchers from other labs.
Operational definition The specific procedures for manipu- lating or measuring a conceptual variable.